Privacy Policy

Last updated: 10-01-2026

LeafAsia App, our first priority is to protect our customer data. We will give you our overview on how we use and protect your data. Our duty is to be honest and always be transparent with our customers so you can trust our product and use it without any concern. We would like to thank you for your visiting and cooperation. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

1.1 Account Information

  • Name
  • Phone number
  • Email
  • Address
  • Password (stored securely, typically hashed)

1.2 Order Information

  • Purchased products
  • Payment status
  • Delivery details

1.3 Device & Usage Data

  • IP address
  • Device type and identifiers (as available)
  • Operating system and app version
  • App activity and interactions
  • Crash logs and diagnostics

2. How We Use Your Information

  • Process orders and payments.
  • Deliver products and provide order updates.
  • Provide customer support.
  • Prevent fraud and secure the platform.
  • Improve app performance and user experience.

3. Sharing of Information

We may share information with trusted third parties only as necessary to operate the Service, including:

  • Payment providers
  • Shipping and logistics partners
  • Cloud hosting and infrastructure providers
  • Analytics and crash reporting providers (if enabled)
  • Legal authorities if required by law

We do not sell your personal data.

4. Cookies & Tracking

We may use cookies, SDKs, and similar technologies to keep you logged in, remember preferences, maintain cart state, and analyze app usage. You can manage tracking permissions via your device/app settings (availability depends on platform).

5. Data Retention

We retain personal data only as long as needed for legitimate purposes, including:

  • Account information: until you delete your account (subject to legal retention requirements)
  • Order records: for accounting, compliance, and dispute resolution
  • Logs/diagnostics: for a limited period to improve reliability and security

6. Data Security

We use safeguards such as encryption (HTTPS), access controls, and secure authentication methods.

However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your account and/or request deletion of your data
  • Withdraw marketing consent
  • Object to certain processing or request data portability (where applicable)

To make a request, contact: leafapp168@gmail.com

8. Children's Privacy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. LeafAsia App does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our App, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.